Terms of Service

1. Acceptance of Terms

By accessing or using FluentFox ("the Service"), you agree to be bound by these Terms of Service. If you are using the Service on behalf of a child, you agree to these terms on their behalf and take responsibility for their use of the Service.

2. Description of Service

FluentFox is an educational platform designed to help children learn English through:

• Audio stories and podcasts
• AI-powered vocabulary assistance
• Interactive quizzes and exercises
• Progress tracking and gamification

3. User Accounts

3.1 Registration

To use certain features, you must create an account. You agree to:

• Provide accurate and complete information
• Maintain the security of your password
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized access

3.2 Age Requirements

Children under 13 must have parental consent to use the Service. Parents/guardians are responsible for supervising their child's use of the platform.

4. Subscriptions and Payments

4.1 Free and Paid Plans

We offer both free and paid subscription plans. Features available depend on your subscription level.

4.2 Billing

• Paid subscriptions are billed in advance on a monthly or yearly basis
• Prices are subject to change with 30 days notice
• All payments are processed securely through Stripe

4.3 Refunds

We offer a 30-day money-back guarantee. If you're not satisfied within the first 30 days, contact us for a full refund. Refunds after 30 days are at our discretion.

4.4 Cancellation

You may cancel your subscription at any time. Access continues until the end of your current billing period.

5. Acceptable Use

You agree NOT to:

• Share your account with others
• Copy, distribute, or modify our content
• Use the Service for any illegal purpose
• Attempt to hack, disrupt, or abuse the Service
• Upload harmful or inappropriate content
• Use automated systems to access the Service

6. Intellectual Property

All content on FluentFox (including stories, audio, images, and software) is owned by us or our licensors. You may not reproduce, distribute, or create derivative works without written permission.

7. Disclaimer of Warranties

The Service is provided "as is" without warranties of any kind. We do not guarantee:

• Uninterrupted or error-free service
• Specific learning outcomes
• Accuracy of all content

8. Limitation of Liability

To the maximum extent permitted by law, FluentFox shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Service.

9. Changes to Terms

We may modify these terms at any time. Continued use after changes constitutes acceptance. We will notify users of significant changes via email or in-app notification.

10. Termination

We reserve the right to suspend or terminate accounts that violate these terms. You may terminate your account at any time by contacting support.

11. Governing Law

These terms are governed by the laws of the United Kingdom. Any disputes shall be resolved in the courts of the United Kingdom.

12. Contact

For questions about these Terms, contact us at:

Email: [email protected]