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Privacy Policy

Last Updated: December 2025

Our Commitment: FluentFox is committed to protecting the privacy of children and families. We comply with applicable privacy laws including GDPR and COPPA (Children's Online Privacy Protection Act).

1. Information We Collect

1.1 Account Information

When you create an account, we collect:

  • Email address (parent/guardian email for children)
  • Password (encrypted and securely stored)
  • Child's display name (can be a nickname)
  • Age group selection

1.2 Learning Data

To provide personalized learning experiences, we collect:

  • Content played and progress
  • Quiz scores and performance
  • Words looked up and saved
  • Time spent learning

1.3 Payment Information

Payment processing is handled by Stripe. We do not store credit card numbers on our servers. We only receive confirmation of successful payments and subscription status.

2. How We Use Your Information

We use collected information to:

  • Provide and improve our educational services
  • Personalize learning content to the appropriate level
  • Track progress and generate learning reports
  • Process payments and manage subscriptions
  • Communicate important updates about our service
  • Respond to support requests

3. Children's Privacy (COPPA Compliance)

We take children's privacy seriously:

  • We require parent/guardian consent for children under 13
  • We do not collect more information than necessary
  • We do not sell children's personal information
  • Parents can review, modify, or delete their child's information
  • We do not show behavioral advertising to children

4. Data Security

We implement industry-standard security measures:

  • All data transmitted via HTTPS/SSL encryption
  • Passwords hashed using secure algorithms
  • Regular security audits and updates
  • Access controls and authentication

5. Data Sharing

We do not sell your personal information. We may share data with:

  • Service providers (hosting, payment processing) under strict contracts
  • Law enforcement when required by law

6. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Delete your account and data
  • Export your data
  • Opt-out of marketing communications

7. Cookies

We use essential cookies to:

  • Keep you logged in
  • Remember your preferences
  • Analyze site usage (anonymously)

8. Contact Us

For privacy-related questions or requests, contact us at:

Email: [email protected]

9. Changes to This Policy

We may update this policy periodically. We will notify you of significant changes via email or in-app notification.

© 2025 FluentFox. All rights reserved.

Made with 🧡 for curious young minds